Disney Genie Service to Come to Walt Disney World and Disneyland

BIG news coming this fall!

Unfortunately, Disney’s FastPass+ and MaxPass services are officially retired – R.I.P

But, Disney will be having a new pass system to give guests the flexibility to schedule ride times and it comes with a few extras! So let’s dive in!

This new free service is called Disney Genie. It is a convenient digital service designed to create the best day possible for you. This new technology will guide you through the theme parks with tips that can help them reduce their wait times and help plan the rest of your day.

Disney Genie will be part of the My Disney Experience app and the Disneyland app. You do not need a separate app to access Disney Genie. This includes a personalized itinerary feature that can map our your entire day. This includes park attractions, food experiences, entertainment, character interactions like Disney Princesses and Star Wars characters, thrill rides and more!

You will receive itinerary updates all throughout the day. You’ll also be able to see current and forecasted wait times for attractions. With this, you will be able to enter a virtual queue for certain attractions, make dining reservations and mobile order food. This Disney Genie service is at no cost to you.

To add to the flexibility, Disney is adding two options to enjoy attractions.

By: Disney Destinations
  • Disney Genie+ Service

This add-on service will cost $15 per person per day at Walt Disney World and $20 per person per day at Disneyland. You will then be able to choose the next available time to use the Lightning Lane entrance (essentially the FastPass lane). You’ll only be able to select one ride at a time, but can claim passes throughout the entire day. Arrival times for the Lightning Lane will be an hour-long window.

Disney Genie+ will also include Disney parks-themed audio experiences and photo features to capture your memories – augmented reality lenses for those visiting Walt Disney World Resort and unlimited Disney PhotoPass downloads from your day if you are visiting Disneyland Resort.

  • Individual Attraction Selection

You can schedule a time to arrive at up to two highly demanded attractions each day using the Lightning Lane entrance.

What attractions can be booked with the Individual Lightning Lane entrance? Right now we know Seven Dwarfs Mine Train and Radiator Springs Racers. These are most likely attractions not included with Disney Genie+. More info will come shortly!

Lightning Lane selections will be made on the same day of your visit at 7am. Day guests can access these features once they enter the park. These can also be used across multiple theme parks, which is convenient for park hoppers.

Note that Star Wars: Rise Of The Resistance will continue to have their virtual queue system.

Disney is also making some enhancements to their Disability Access Service (DAS) program, including new options to enroll in the program pre-arrival and for DAS participants to select arrival windows for attractions directly in the app. These options will be available in addition to their existing, in-person DAS program.

Now it’s time for some FAQs!

When will you launch Disney Genie?

Disney Genie will launch this fall at Walt Disney World Resort and Disneyland Resort.

What is the difference between Disney Genie and Disney Genie+?

Disney Genie is a complimentary digital planning service with personalized itineraries, tips that can help reduce time in lines and other features to help you plan your best Disney day. The Disney Genie+ service is an add-on option available for purchase that will let Guests choose the next available arrival time for the Lightning Lane entrance – one at a time, throughout the day – at a variety of attractions (attractions subject to limited availability). The service also includes photo features and audio experiences. Arrival times for the Lightning Lane entrance will be an hour-long window.

Can Guests purchase Disney Genie+ service for just one day of their multi-day visit?

When purchased with a Guests’ ticket or vacation package ahead of your visit, Disney Genie+ service is purchased for the length of stay (all days of a multi-day visit). When purchased on the day of visit, you will purchase Disney Genie+ for a single day

Do Guests have to purchase Disney Genie+ to have access to attractions?

No. Attractions will continue to have a traditional standby queue, or a virtual queue at certain attractions.

Do all Guests need to pay to ride Star Wars: Rise of the Resistance, Remy’s Ratatouille Adventure, Radiator Springs Racers or WEB SLINGERS: A Spider-Man Adventure?

No. Guests can join attractions offering a virtual queue via Disney Genie in the My Disney Experience and Disneyland apps. If Guests are unable to secure a place in the virtual queue, purchase of the Lightning Lane entrance may be an additional option to experience the attraction, subject to limited availability. There is no traditional standby queue for these attractions at this time.

Will Annual Passholders or Magic Key holders receive discounts on Disney Genie+ service and individual attraction Lightning Lane purchases?

At this time, there are no discounts available for Disney Genie+ or individual attraction Lightning Lane purchases.

Without the advanced FastPass+ booking window, are there any benefits for Guests staying at Disney Resort hotels?

Each day at 7 a.m., Guests staying at Disney Resort hotels will have the first opportunity to purchase up to two individual attraction selections for the Lightning Lane entrance (subject to limited availability), before other Guests who will be able to do so upon park opening. Guests staying at Walt Disney World hotels will also have more time in the parks during the 50th anniversary, with new early theme park entry and extended evening hours benefits.

Do Guests need a separate app to access Disney Genie?

No. Disney Genie service is complimentary for all Guests visiting Walt Disney World Resort and Disneyland Resort via the My Disney Experience and Disneyland apps.

How does this impact Disability Access Service? 

Disney is making some enhancements to their Disability Access Service (DAS) program, including a new option to enroll in the program pre-arrival and select return times for attractions directly in the app. This option will be available in addition to the existing, in-person DAS program.

More information will be released soon! Hit that subscribe button to receive notifications for all the latest Disney info.

If you’re looking to plan your next trip, or just need guidance with an upcoming trip, Email me at kira.burns@magicalvacationplanner.com.

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